Privacy Policy

Precision Run, LLC (“Precision Run”) respects your concerns about privacy. This Privacy Policy describes the types of personal information we obtain, how we use the information, with whom we share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information and how you can contact us about our privacy practices.

This Privacy Policy applies to the personal information we obtain about you when you interact with Precision Run, including through your use of or our online services and platforms (collectively, the ““Sites”), your visits to our studios and use of our treadmills, and when you connect with us by telephone or email.

This Privacy Policy does not apply to Equinox products and services that have separate privacy policies, including the fitness products and services offered by Equinox Holdings, Inc. and its subsidiaries.

Precision Run, LLC is responsible for the collection and use of your personal information for the purposes described in this Privacy Policy and its contact details are in the “How to Contact Us” section below.


The types of personal information we collect include:

- Contact information such as name, email and postal address, and phone number;
- Login credentials such as username and password;
- Account information and preferences such as gender, date of birth, class and instructor preferences, etc.
- Social media handles, content and other information posted on our official social media pages, and information we obtain from third-party social media services (e.g., Facebook) if you choose to link to, create or log into your Precision Run account t- hrough these services;
- Performance information such as your pace, mileage, etc.
- Transaction Information such as you credit card information, billing address other details when you purchase classes, gift cards,- or other goods from us.
Other information you choose to provide to us, such as through any “Contact Us” tools on our Sites.

In most cases we will collect the personal information described above directly from you. In certain cases, however, we will collect the information from other sources, such as:

- Affiliates: we may obtain your personal information from other Equinox entities and affiliated companies, including Equinox Holdings, Inc. and subsidiaries operating under the EQUINOX brand, Furthermore, and others.
- Business Partners: we may obtain your information from other businesses with which we partner to provide you with products, services or offers we believe may be of interest to you.
- Other Sources: we may obtain information from other sources such as public databases, joint marketing partners, social media platforms and other third parties.

Information We Obtain by Automated Means

When you interact with our Sites, or when you connect to our Wi-Fi network at one of our studios, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Sites. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the products and services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

Information about our cookie practices and how to change your cookie settings is available in our Cookies Policy, below. To the extent required by applicable law, we will obtain your consent before using cookies or similar tools.

Certain web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time, our Sites are not designed to respond to DNT signals or similar mechanisms from browsers.


We use the information we obtain about you to perform our contract with you or to take steps at your request prior to entering into a contract with you, including to:

- Provide our products and services to you;
- Establish and manage your account with Precision Run;
- Process and fulfill your orders and keep you informed about status; and
- Provide customer support services.

We also use the information we obtain based on our legitimate interests, including to:

- Personalize and improve your experience on the Sites and at our Precision Run studios;
- Communicate with you about our products and services, and send you promotional and other marketing communications;
- Communicate with you about, and administer your participation in, sweepstakes, surveys, events, programs, contests, promotions and other offers;
- Respond to your requests and inquiries;
- Operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our Sites, products and services; conducting research and developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing, reconciliation and collection activities and other internal functions);
- Perform analytics (including market research, trend analysis, financial analysis, and anonymization of personal information);
- Protect against, identify and prevent safety and security issues, fraud and other criminal activity, claims and other liabilities; and
- Conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, and our policies and terms.

We use your personal information for these purposes because we have a legitimate business interest in providing products and services to consumers and other individuals. When we process personal information for our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, about which we will provide more information upon request.

We may use the information we collect to comply with and enforce applicable legal requirements to which we are subject, and for the establishment, exercise or defense of legal claims, whether in court proceedings or in administrative or out-of-court procedures.

We also may use the information we collect about you in other ways for which we will provide specific notice at the time of collection and obtain your consent if required by applicable law.

Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g., to process your payment). In this case, we may not be able to provide you with the product or service you have requested but we will notify you if this is the case.

Third-Party Analytics Services

We use third-party web analytics services on our Sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses) to evaluate use of the Sites. To learn more about these analytics services, please see our Cookies Policy, below.

To learn how to opt out of Google Analytics, please click here.

Interest-Based Advertising

When you visit our Sites, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Policy provides details and explains how to exercise your choices.

You may see certain ads on other websites or social media platforms because we engage third-parties to help place these ads. Through such ad networks, we can target our messaging to users through demographic, interest-based and contextual means.

At this time, Precision Run does not currently allow third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Sites.


We may share your personal information with our affiliates and subsidiaries, including Equinox Holdings, Inc. We also share your personal information with our service providers who provide services on our behalf, such as booking engines, data analytics, IT support services and marketing. In accordance with as may be required by applicable law, we have entered into legally binding agreements with our service providers that contain limitations on how they use or disclose the information provided to them.

In accordance with applicable law, we may disclose information about you

At this time, Precision Run does not currently allow third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Sites.

- if we are required to do so by law or legal process (such as a court order or subpoena);
- in response to requests by government agencies, such as law enforcement authorities;
- to establish, exercise or defend our legal rights, including to enforce our contracts with you;
- when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss;
- in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.

We also reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).


Precision Run may transfer your information to its affiliates, subsidiaries and other recipients in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information.


Our Sites may provide links to or otherwise enable you to connect with other online services for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins (e.g., Facebook and LinkedIn). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRECISION RUN IS NOT RESPONSIBLE FOR THE INFORMATION PRACTICES OF ANY THIRD PARTIES THAT ARE NOT OWNED OR CONTROLLED BY US.

Your Rights and Choices

Subject to applicable law, you may (1) have the right to access the personal information we maintain about you; (2) request that we rectify personal information about you that is inaccurate; (3) request that we erase personal information about you; (4) have the right to restrict our processing of your personal information; (5) object at any time to the processing of your personal information on grounds relating to your particular situation and, in any event, to the processing of your personal information for direct marketing purposes; (6) have the right to withdraw your consent to any processing of your personal information that is based on your consent; and (7) in certain circumstances, request that we provide to you a copy of your personal information in a structured, commonly used and machine readable format.

To exercise any of these rights, please contact Precision Run as indicated in the “How to Contact Us” section below.

California: Information for Residents

If you are a California resident, you have a right to request a notice describing the categories of personal information we share with third parties for their direct marketing purposes and the names and addresses of the third parties to which we have disclosed personal information about you for their own direct marketing purposes within the past year. You may make one request per calendar year, and the information may be provided in a standardized format which is not specific to you individually. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at: with the subject line: California Privacy Rights. Please allow up to thirty (30) days for a response as specified in the “How To Contact Us” section below.

Other Online Services and Third-Party Features

Our Sites may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins (e.g., Facebook and LinkedIn). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, Precision Run is not responsible for these third parties’ information practices.


We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.


We will keep your personal information for the time period necessary to achieve the purposes outlined in this Privacy Policy, taking into account applicable statute of limitation periods and records retention requirements under applicable law.


Our Sites are intended for a general, adult audience and are not directed to children. We do not knowingly collect personal information online from children under the age of 13 or such other age as may be directed by applicable law. If we become aware that we have collected personal information from a child under 13, we will promptly delete the information from our records.


This Privacy Policy may be updated periodically, in our discretion, to reflect changes in our privacy practices. We will post a notice on the Sites to notify you of significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.


If you have any questions about this Privacy Policy, please contact us by email at


We collect certain information by automated means when you visit our Sites, through various means such as "cookies," "web beacons" and IP addresses, as described below. A “cookie” is a small text file that a website saves on your computer or mobile device when you visit the Sites. We use cookies to tell us whether you have visited us before or if you are a new visitor. We also use cookies to help us identify Site features in which you may have the greatest interest. Cookies may also enhance your online experience by saving your preferences while you are visiting a particular Site. “Web beacons” (also known as Internet tags, pixel tags and clear GIFs) allow third parties to obtain information such as IP address, the URL of the page on which the beacon appears, timestamps, browser type, and the information in cookies set by the third party. The Sites use the following types of cookies and web beacons:

Strictly Necessary: These cookies are necessary for the Sites to operate properly and facilitate your use of their features. Without these cookies, certain services cannot be provided. These cookies help us understand information, such as your session ID and other server authentication information. This category of cookies should not be disabled. If you use your browser settings to block them, we cannot guarantee your security or predict how the Sites will perform during your visit.

Functional: These cookies allow the Sites to remember choices you make and provide enhanced and more personal features. They can also be used to make sure the content we show is relevant to you – for example, we use functional cookies to remember if you visited our Sites before so that messages intended for new visitors are not displayed to you. They can also be used to remember changes made to parts of our Sites that you can customize. Examples of our functional cookies include:

- LivePerson: LPSessionID, LP Visitor ID, LPVID and LPSID-13297230 are set by the domain to help enable and provide our LivePerson online chat feature.
- Pinterest (_pinterest_cm): The Pinterest button on parts of our site allows you to pin to your logged-in Pinterest account, if you have one. Pinterest tracks this if you are logged in.

Performance and Analytics: These cookies collect information about how you interact with the Sites, such as what pages you visit and if any errors have occurred. Information is used to improve how the Sites function. These cookies don’t collect information that identifies you, but generate statistical data about your use of our Sites. Examples of our analytics cookies include:

- Google Tag Manager (_GA, _GAT, _GID): Google Tag Manager is an analytics service provided by Google Inc. and is used to implement Google Analytics and other tracking events on the website.
- Google Analytics (_GA, _GAT_UA-122463171-1, _GID): Google Analytics is used to collect information about how visitors use this website. We use the information to compile reports and to help us improve the website.
- JSESSIONID: This cookie is set by the domain to determine which pages you visited and whether you received any errors while browsing those pages, and we use this cookie to help debug and fix our Sites.

Targeting and Advertising: These cookies help customize the content and information you receive on the site and to help deliver ads that we believe are relevant to your interests. Advertising cookies may be placed on the Sites by a third party with our consent, which then enables us to determine whether or not to show you a Precision Run ad when you are browsing other sites. Third-party cookies we have allowed to be placed on the Sites for advertising purposes are listed below. Please visit the relevant third party’s site for more information on these cookies and how you can opt out of them. Examples of our targeting and advertising cookies include:

- DoubleClick: The IDE and r/collect cookies are set on our website to help identify a Google user as someone who visited our Sites so that we can determine whether or not to show that user an Precision Run ad via Google’s DoubleClick ad services. Click here for more information on Google DoubleClick’s cookies.

Your Choices: In addition to visiting the third-party sites above, you can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" on your browser’s menu or by visiting Please note, however, that if you disable cookies you may not be able to take full advantage of all features and functionalities of the Sites. The following external links will explain how to manage cookies for the most common browsers:

- Internet Explorer
- Microsoft Edge
- Google Chrome
- Firefox
- Safari

In addition to the browser-based controls, you can manage third party cookies by visiting